FAQ
Ordering and Payment
To place an order, simply browse our website, select the items you love, and add them to your cart. Proceed to checkout, fill in your details, and complete the payment process.
We accept major credit cards (Visa, MasterCard, American Express) PayPal and Apple Pay for secure and convenient transactions.
Once an order is confirmed, it cannot be modified or canceled. Please double-check your order before completing the purchase.
Shipping and Delivery
Yes, please be advised that free shipping is not applicable to international orders. Shipping rates do vary, proceed to checkout for accurate shipping rates.
Shipping costs vary based on your location and the shipping method chosen. You can view the shipping costs during the checkout process before finalizing your purchase.
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package on our website or the courier's site.
Returns and Exchanges
We offer a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 30 days for a refund or exchange. Please visit our Returns page for detailed instructions.
To initiate a return or exchange, please visit our Returns page and follow the instructions. Make sure to include your order number and reason for the return/exchange.
Contact and Support
You can reach our customer support team through our Contact Us page or by sending an email to help@dynamicxfashion.com. We aim to respond within 24 hours during business days.
Feel free to reach out if you have any other questions or concerns. Happy shopping at Dynamic Fashion!